1. Data controller
The service is operated under the TamiSpace brand by TAMISPACE LIMITED, Company No. 17435784, at Office 1930, 60 Tottenham Court Road, London, W1T 2EW, United Kingdom. Privacy requests may be sent to privacy@tamispace.com.
2. Scope
This policy covers the website, closed web community, mobile apps, support, waitlist, specialist bookings and AI-powered features.
3. Data we process
- Account and contact data: name, email, language, city and avatar.
- Family profile data: family composition, child age, goals and selected topics.
- Sensitive data voluntarily provided by the user: development, health, diagnosis, therapy and uploaded documents.
- User content: posts, comments, messages, diary entries, onboarding answers and Tami AI prompts.
- Technical data: IP address, device, operating system, settings, security and error logs.
- Purchase data: plan, subscription status, amount, currency and transaction identifier. TamiSpace does not store full payment card numbers.
4. Children’s data
TamiSpace accounts are intended for adults. A child profile may only be created by a parent or another lawful representative. Children are not asked to register independently. Child data is not published automatically.
5. Health data
Health and development information is processed only for a feature deliberately selected by the user. It is not sold, used for targeted advertising or used to determine creditworthiness. TamiSpace is not a medical provider.
6. Purposes and legal basis
- Provide and secure accounts, invitations and one-time-code login.
- Operate the community, diary, trackers, knowledge base and specialist bookings.
- Personalize the experience and generate Tami AI responses.
- Process subscriptions, support requests and refunds.
- Prevent abuse, investigate reports and protect users.
- Improve the service using aggregated or de-identified analytics.
7. Artificial intelligence
Prompts sent to Tami AI may be shared with a model provider to generate a response. Please avoid including names, addresses, document numbers or other identifiers unless a feature requires them. AI responses may be inaccurate and are not medical advice or emergency assistance.
8. Service providers and transfers
We share only the minimum necessary data with infrastructure, email, push, video, analytics, AI, Apple, Google, Adapty and payment providers. International transfers are protected using appropriate contractual and legal safeguards.
9. Retention and security
Data is kept only for as long as needed to provide the service, meet legal duties, resolve disputes and protect users. We use encryption in transit, access controls, secure token storage, backups and security logging. No system can guarantee absolute security.
10. Your rights
Depending on applicable law, you may request access, correction, a copy, deletion, restriction or withdrawal of consent. Account deletion is available in the app and on the public Account deletion page. Material policy changes will be communicated where required.